Issue
A Sentry support agent asked me to send my debug logs, or I want to troubleshoot why my events are not reaching Sentry. I need to enable the SDK debug option and send the resulting logs to Sentry Support.
Applies To
All SaaS Customers and Self-Hosted Users
SDK Setup
Resolution
To send your debug logs to Sentry, enable the SDK debug option, reproduce the problem to generate logs, then attach the full output as a .txt file to your support request.
Enable the
debugoption in your SDK initialization. See the option for your platform:For where these logs appear, see Where can I view my Sentry debug logs?.
Send a test event to Sentry to generate some logs.
Copy the full output into a
.txtfile and attach it to your support request.
Note: Sentry Support prefers debug logs in .txt format. Do not send these logs as a screenshot.