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Internal Server Error during custom SAML setup

Issue

I'm trying to configure a custom SAML integration and am getting 500 error from your end.

Applies To

  • Business or Enterprise Customers

  • Auth / Login / SAML

Resolution

Please take a look at the SAMLResponse and ensure that the information included is what you expect and configured in your Attribute Mappings step in Sentry.

The usual root cause of this issue is duplicated attributes sent to Sentry by your IdP, like the "Role" attribute in this example:

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