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Product Features

Learn sh*t. Find out how to triage errors and performance issues.

399 articles

Performance

Why am I not seeing regression issues for a specific transaction?
Why are my Trace tab counts different than my Stats tab counts?
Where can I view my Performance Issues?
Continuous/UI Profiling FAQ
Why doesn’t the Interactions count match the number of Descriptions listed in the Web Vitals View?
Transactions are listed under the wrong Insights tab
Missing Trace Spans
Why isn't cache monitoring working in my Laravel application with Sentry?
Why am I only allowed to see the last 7 days of data?
Why changing my traces sample rate does not affect the amount of transactions sent to Sentry?
Missing spans/transactions
Most Regressed widget is empty, why?
Is there a limit on how many unique transactions we can have?
Can I delete transactions?
Web Vitals lists less sampled events than Transaction Summary page.
Traces only from homepage
Why am I seeing CPU usage above 100%?
Why are my database query values scrubbed/parametrized?
Missing tags in Suspect Tags
I don't have access to some performance issues
Can I Download a Session Replay?
How can I disable Performance Issue detectors?
How Do I Explore Span Metrics?
Not seeing as much of a frequent transaction
Ops Breakdown doesn't match Transaction Duration
Why is additional data showing on spans but not on transactions?
How can I track website critical information?
Transaction with many spans doesn't appear in Sentry
How do I opt out of Tracing?
Why are some transactions not showing up in Web Vitals?
Why am I not seeing CPU and Memory Usage in my Profiles?
Can I globally enable or disable tracing?
Understanding Web Vitals and Performance Score
I set up Performance Monitoring but I am not seeing Queries

Alerts

How can I prevent Metric Issues from triggering my alerts?
How and where to set the environment in Issue Alerts in the UI?
What is the character limit for Alert names?
Can I send alerts to external email addresses?
Where is the "Mute For Me" button?
Can Uptime or Crons alerts send integration notifications?
Why am I getting “Unable to save alert: Could not retrieve Slack channel information” when configuring Slack alerts?
Alert did not trigger when an event was received x amount of times, why?
Is it possible to configure all alerts from one place instead of doing it one by one?
Why can I not find certain alert rules?
Can I add specific information to Slack alerts?
Why am I getting the message "Unable to Save Alert: Each trigger must have an associated action for this alert to fire."?
Why am I receiving crash free rate alerts when I'm out of reserved errors?
Does the Send test notification also go to all team members?
Can I be notified about user feedback?
Can I get the Slack notification to link to the latest event instead of the recommended one?
Why is the issue in my alert notification not matching the issue in Sentry?
Alerts and Archived Issues
Alerts for Mobile App Start and Screen Load
How can I set up an alert for crash rate?
How do I configure an alert to trigger on all events?
Can I mention the responsible team for a Cron monitor Issue through a Slack Alert?
I set up the Webhook integration, but this option is not offered when I create a metric alert, why?
Can I change the subject line for alert emails?
Can I receive alerts for billing-related information?
Why can't I select MS Teams Tenants to notify on Alerts?
Internal Guide: Alerts have stopped arriving to my email
What does the Action Interval option do in the alert rules?
Why are my Alerts not Triggering: Understanding "When" conditions

Integrations

How do I disable Seer? (January 21, 2026)
GitHub App Write Access FAQ
I am replacing my Jira instance to a new one, what happens?
Error When Adding Custom Field in Jira Ticket
How to Submit a Public Integration Publication Request in Sentry
Why do issues get pushed to my webhook integration even when alert rules do not trigger?
Can I set up the GitHub Enterprise integration with a subdomain on ghe.com?
Can I limit the Jira integration to certain projects in my Jira instance?
ClickUp integration pending
Seer not commenting on PRs
Do I need to whitelist Sentry's US IP addresses?
Can I modify the alert payload sent from Sentry to an external integration?
Can I apply updated CODEOWNERS rules to existing unresolved issues?
How do I install the Microsoft Teams integration in more than one Sentry Org? (Same Data Center/Region)
Can I customize the webhook payload sent by an internal integration?
Why do I see a prompt to install the Github Integration in Autofix?
Is it possible to send Slack notifications via Webhook?
Can I Create an AzureDevOps Integration Using a Personal Account?
How do I send Sentry events to an integration Sentry does not natively support?
Can I add custom Jira fields to my Sentry alerts?
Can I connect Sentry with Google Chat?
I have removed my Jira integration, but I still can't install it again
Troubleshooting why Slack alerts are not arriving
Why am I seeing vercel-preview and vercel-production environments in my events?
How to resolve 409 Conflict Errors in GitLab integration?
How to set up alerts for teams?
Why can't I receive alerts in Datadog?
How can I add tags to Slack notifications from Sentry?
Why is the Linear integration disabled, and how can I re-enable it?
Re-install Azure DevOps integration
Why aren't all my errors forwarding to my webhook?
Why do I see an HTTP 410 error when creating an issue through the GitHub integration?
Why can't I install my Jira integration to my Sentry org hosted in EU?
Why is there a "Migrate Plugin" button in the JIRA integration?
How can I integrate my product with Sentry?
How do I change the user associated to my Jira Integration?
Are TFVC Repos Supported by Sentry?
CODEOWNERS for monorepos
Stop BitBucket from creating automatic releases
Code mappings for monorepos
How do I use CODEOWNERS for issues that have no stack trace?
Why aren't my Sentry Issues automatically creating Jira Issues?
I received a "Code path config already exists with this project and stack trace root" error, what now?
I received an "Unable to update Group Push mapping target" error in Okta, what should I do?
Webhook Request is Missing Headers
Internal Server Error during custom SAML setup
How can see only issues that are linked/not linked to an integration issue?
Can I connect my GitHub organisation to multiple Sentry organisations?
Can I set up Google Workspace SCIM?
Why do I always see 20 commits applied to my release?
My Issue Alerts are not creating Jira Issues
How to Fix "Not Installed" in Sentry GitHub Integration
I received Okta SCIM Provisioning Error "Error While Creating User"
I am receiving a "Failed to Save" Error with my Vercel Integration linking
Why is Sentry replying in Slack threads?
SSL certificate problem on BitBucket pipelines
No reporters for JIRA alert
Why am I not seeing commit information?
How do I link existing Sentry users in my org to my newly installed Okta Integration?
I did not receive the Welcome Message when completing the Microsoft Teams integration.
Why can't I change the Slack channel in my alert rule?
Can I connect my private GitLab instance to Sentry?
How do I set up a legacy integration?
Why am I receiving the email "Unable to Fetch Commits"?
What are Global versus Legacy integrations?
Why am I not getting comments on pull requests(PR)?
Why am I seeing the error "The following emails do not have a Sentry user in the organization" when setting up CODEOWNERS?
Integrating Sentry with No-Code/Low-Code or Other Tools
How do I create Jira issues automatically from Sentry?
Custom Integration Timeout
Why is my GitHub integration not installed after completing the installation flow?
Does Sentry have an Integration for Jira Datacenter?
What happens if I need to remove and reinstall my integration?
Why am I Receiving "Page Not Found" Error When Configuring Jira Integration?
Does Sentry integrate with Shopify?
How to fix the Personal installation scenario with the Teams integration
Why am I getting 403 error when adding a GitLab repository to the integration?
Why am I getting a 404 Not Found error from GitHub when trying to add a repository?

General

Why Am I Getting a 403 “event submission rejected with_reason: ProjectId” When Using the Envelope Endpoint?
How do I manage Seer settings across all my projects?
How do I enable or disable Seer for a specific project?
How does Sentry determine which repositories Seer can access?
Why am I unable to assign an issue or alert to a team?
Can a Member make changes to Change Tracking?
Do I need to change my DSN if I change the project name?
Why are my replays blank?
Insights - Install Size
Understanding App Size - App Thinning
[Unreal Crash Reporter] Why are some of my custom attributes missing?
Why are my IP Address Inbound Filters not working?
How do I find what Issues are assigned to me?
What is Seer's code retention policy when analyzing linked repositories?
Which email addresses does Sentry use?
How do I provision an Owner user account via Okta SCIM?
Can I view original event data after server-side scrubbing?
Internal Guide: Can we export logs?
How do I disable Structured Logging?
FAQ: Transactions → Spans Migration
How do I disable Sentry Seer for my entire account?
Why am I getting a 403 error when trying to access the Issues page?
Can Seer fix only issues with specific tags?
Can I be notified when Seer creates a PR automatically?
Will Seer create PRs automatically?
What are the main differences between SaaS and Self-Hosted Sentry?
Why did my events stop showing up in Sentry UI around July 21st 2025? NOT RELEVANT ANYMORE
Why does my Sentry issue link show “The issue you were looking for was not found”?
Why isn't the Health Check inbound filter filtering some of my health check transactions?
Why am I still seeing health check errors?
Why are my releases not marked as semver (semantic versioning)?
What can I put in an Uptime Monitor's body?
Can I use Sentry in an offline environment?
Is uploading source maps to Sentry secure?
What is the difference between lastActive and lastLogin?
Can I scrub data from events that have already made it to Sentry?
Querying by Custom Tags Shows No Result
Does Sentry expose an API for usage stats?
How can I select All Projects in the Project selection menu?
What order are ownership rules applied in?
How do I disable profiling?
When do DSN key rate limit changes take effect?
Why are the Crash Free Sessions and Crash Free Users percentages incorrect for my Browser Extension app??
How do I integrate Sentry with a Chrome Extension?
Sentry AI features are now available globally
The Weekly Report is missing some projects in my organization
What does "Unreferenced" mean?
Clicking on a Laravel project redirects to the Backend tab
Where are my deleted and discared issues?
How can we route traffic to a custom domain instead of Sentry.io?
Internal Guide: Continuous and UI Profiling Launch FAQ
Why are some issues not being assigned via my CODEOWNERS rules?
Why are my events with attachments under 100MB being dropped due to size limits?
How can I share a Sentry event publicly?
Why are EU Event Ingestion IPs pointing to the US?
Where is the extra data from my errors shown?
I received an Authentication error while configuring OKTA, why?
How can I fix the 'You cannot remove a member who has more access than you' error when deleting a Member via the API?
Can I send events to multiple organisations using the same relay instance?
Is continuous profiling available for my SDK?
Why aren't Inbound Filters for Error Messages working for the title of my errors?
Why was Code Owners not used to assign an issue?
How to determine if an "Unhandled Error" in Sentry actually caused a crash
Can I get more than one Uptime monitor?
Can I export the raw data of my error events?
Can I Disable IP Geolocation for GDPR Compliance?
How Do I Change the Default Event Shown When Clicking Into Issues in Sentry?
Issue Search not working as expected
I see CSRF Verification Failed when setting up OKTA, why?
How do I check CSP reports in Sentry?
Can I view older versions of Sentry's docs?
How can I use server side Fingerprint rules along with SDK Fingerprinting?
Why am I seeing Replays (web) with no errors when I only have error sampling enabled?
Can my project selection persist through the tabs?
Can I change the format of the Big Number dashboard widget?
Can I bulk unmerge issues?
Why don’t transactions respect the rate limit set in the project settings?
How far back can errors and transactions be backdated when uploaded to Sentry?
Can I show resolved error counts on a Sentry dashboard?
How do I resolve <unlabeled events> in Sentry?
Why can't I perform a search by partial Event ID in Sentry?
Why does the CSP report not contain a release tag?
What do these dropped reasons mean?
How can Sentry be disabled and removed in specific environments?
Why don't I receive an email when I assign or unassign an issue to myself?
Why is there an extra slash in the debug ID path when accessing custom repositories for debug symbols?
Where can I find the JSON of my event?
How can I customize the Weekly Report?
Why am I receiving a 400 error when trying to add a member via the Sentry SCIM API?
Resizing Dashboard Widgets
Event Highlights VS All Tags
Sentry Rollback 2024
How can I configure Sentry Replays to only send data when an error occurs?
FAQ: Debug December '25
Can I customize the Spike Protection threshold?
Impact of Changing Priority in Sentry Issues
Why am I not receiving errors?
Can I export data from Sentry as .csv?
How can I search for all issues reported from a specific domain name?
I started a reprocessing that I don't want anymore, is there any way to stop the process?
Why am I still seeing Hydration Error issues?
Can I send errors to Sentry without using an SDK?
I need help configuring Spotlight
Can Session Replay capture websocket information?
Error when using AI solution
Navigating the New Issue Details
Sessions VS Replay Sessions
Why am I seeing Replays and Transactions accepted when I have disabled these on the DSN?
How can I see errors and transactions together in Discover?
Dashboard widgets only show 20 items
I'm using a Sentry API endpoint, but it doesn't return information back on my EU org, why?
Why did spike protection drop such a small number of events?
I no longer have access to Web Vitals, why?
We have added Additional Sensitive Fields but the event still contains the information we wanted to redact, what are the options?
How to see historical session data.
Are there any best practices for SEO-Focused Systems?
I uploaded new debug files but they are not applied to my events.
What is a Short ID in Sentry?
Why is my breadcrumb data being cut off in Sentry?
Why am I getting 200 responses but no errors in Sentry?
Why does the statsPeriod query parameter not work for the list a project's issues endpoint?
Can I delete an environment?
Sentry does not filter the Spider web crawler correctly, why?
How can I ignore errors coming from certain IP addresses?
How can an Issue be ongoing if it only has 1 event?
What are Sentry's data scrubbing options?
Can I filter issues based on environment on the Issues page?
Can I change the view on my Issues page?
How to see affected releases of issues
How do I turn off Session Replay?
Why are my source maps still not working?
Why am I seeing 403 Forbidden when trying to send events?
How to handle "event submission rejected with_reason: Cors" errors?
Understanding how resolving by release works
Can't assign issue to desired team
Is see suspicious URLs in my events, how it this possible?
How to change an Issue's title?
Custom Breadcrumbs on Replays
How to implement Logging in Sentry
Is it possible to change the project's logo?
How can an issue be "Ongoing" if it only has 1 event?
How do I filter CSP reports?
Can I Send Errors to Sentry Using the API?
Is there is a limit to how many project transfers I can make?
How can I search for issues that don't have a request URL?
Why does my new Sentry org already have a project?
Who receives Weekly Reports?
How can I change the scope for an Organization Auth Token?
Looking for API endpoints
What is the difference between Sentry and Crashlytics?
How can I see team analytics?
I am not seeing Replays for my backend
How were my source maps resolved?
How can I export Sentry data?
[React Native] Why is my uploaded minified file 0 byte?
Can the value of the 'culprit' field be used as a matcher in Inbound Filters?
Why can't I find additional data in Discover?
Why is my project showing events filtered by "Error Message" in my Inbound Filters settings view?
Are publicly hosted sourcemaps and uploaded sourcemaps mutually exclusive?
How can I filter errors based on their release?
Why can't I re-enable spend allocations?
How Long Are Errors/Events Stored in Sentry?
How do I solve "The Slack Resource Does Not Exist or Has Not Been Granted Access in the Slack Workspace" Error
I accidentally deleted a project, what happens now?
Why are events from a different environment regressing my production environment issue?
I'm using a Self-Hosted Sentry instance and need support.
How to delete releases?
How do I filter out errors caused by users scraping my site?
Why do I see an event with the title "This is an example Python exception" in my Issue stream?
How can I group all errors by title and then by message?
Why does the event count in my issue not match up with the count in the All Events tab of the issue?
How to search events on context or extra data?
Internal Guide: Platform includes file location in the Docs repository.
Why aren't my Inbound Filters filtering out all hydration errors?
My DSN key is publicly visible, is this a security vulnerability?
I'm on a sponsored open-source/non-profit plan but don't see business features.
Where can I view my Sentry debug logs?
Does Sentry currently offer IPv6 Ingest Support?
User Feedback Spam Filtering
User Misery suddenly stopped being tracked
Why Are My Events Grouped or Separated Incorrectly in Sentry?
Replays for Backend Errors
What is my organization slug?
Why is it useful to set up Teams in Sentry?
How to differentiate between platforms in the releases page
Sentry Copilot Extension
How can I track ANR?
How can I track frame rates?
How can I track crash free rate in my applications?
User Feedback not sent at all times
How do I exclude the unknown frames at the top of my stack from issue grouping?
Not enough error information
Why am I seeing the tooltip "Requires Business plan" in the projects drop down menu?
How can I migrate my self-hosted organization to SaaS Sentry?
Is the data sent to OpenAI used to train their models?
Can I get a demo of Sentry?
Can I transfer a project from a US Region Org to an EU Region Org?
I can't sign up for an EU org because my email is already registered
What is Sentry?
Why is the device empty?
Can I transfer my US Region Sentry subscription to the EU Region?
Can I use my US Region Org Slug in the EU Region?
Sentry's EU Region FAQ
Issue title does not match the exception
How do I change my SSO certificate?
Why can't I use an organisation or project slug?
How do I add members to my organization?
Why am I seeing "[Filtered]" in my event data?
Why is my Issues view in Stats tab empty?
Can I help localize Sentry?
How many auth tokens should I create?
Why don't I see transferred projects in the organization they were transferred to?
Why are my events not symbolicating?
Why do I still receive Regression emails?
Errors filtered because of error message
Is there a limit to the number of projects, integrations, or releases?
What is the retention period for source maps?
[Legacy] Profiling FAQs
What's an Event? What's an Issue?
How can I delete/resolve all issues in a project?
How do I search for events in a time range?
Session Replay FAQ
How to set a fallback Issue Owner in Sentry?
Why are some reccuring events not resulting in a regression for my resolved issues?
I haven't observed any Unhandled Errors in my release. Why isn't the Crash Free Rate 100%?
How do I filter events using the Release inbound filter?
Will Deleting a Project Impact My Application?
How can I configure inbound filter by message?
How will my DSN change during the self-hosted migration?
What happens if I disable the DSN of a project?
Issue resolved via commit message is not marked as regressed
How to distinguish between automatically and manually sampled replays
How do I switch SSO providers?
Where can I open a feature request?
Can I update my Sentry Organization slug?
Why Sentry.io is not loading?
Why am I receiving events from older releases?
How do I find out exactly what is scrubbing my data?
Why was my issue not assigned based on my path ownership rule?
Why can't members unlink JIRA Issues in Sentry?
How can I disable the "AI Suggested Solution" feature?
How does Sentry use source maps?
Why are stack trace frames from my internal package not marked as "in-app"?
Why do I see an unknown release com.quokka.jailedanalysis@*?
Why am I receiving emails at the wrong email address?
Sentry DSN - Data Source Name