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We have added Additional Sensitive Fields but the event still contains the information we wanted to redact, what are the options?

Updated over a month ago

Issue

We have configured the project settings to include specific fields as sensitive, but we are still observing that sensitive data points is still being exposed in the event.

Applies To

  • All customers

Symptoms

  • We have added email to Additional Sensitive Fields under project's Security and Privacy settings but still we see email addresses being printed within the event.

Resolution

If adding the 'email' to the Additional Sensitive Fields doesn't help, the solution here would be to set up an Advanced Data Scrubbing rule in a following way, in your org's settings:
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Screenshot 2024-10-15 at 10.36.42 (1).png

By providing an eventID, you'll be offered with all the available fields for scrubbing data.

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