Skip to main content

Managers/owners can't remove a member not managed through Sentry.

Updated over a month ago

Issue

A user is managed through SCIM, I can edit but not remove them. Why? I see tool-tip that says: "This user is managed through your organization's identity provider"

Applies To

  • Customers on Business Plan

  • SCIM user provisioning.

Symptoms

  • The tool-tip says: "This user is managed through your organization's identity provider"

Resolution

This is intended behaviour, users provisioned via SCIM can only be managed via your Identity Provider(IdP). To remove the user from Sentry simply remove the user from the IdP group being provisioned to Sentry.

Did this answer your question?