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I upgraded from Team to Business mid-month, why is my on-demand/pay-as-you-go invoice so high?

Issue

I need to upgrade from Team to Business mid-month - will the upgrade be prorated?

​Applies To

  • Existing Sentry Customers

Resolution

Monthly charges for Business-plan upgrades are not prorated. The most cost-effective time to upgrade your plan is immediately after the monthly cycle has started.Business plan events are more expensive than Team plan events as covered here.

When you upgrade mid-cycle, you can expect these events to be recalculated at the new plan tier.

Warning: On-demand/pay-as-you-go events are charged based on the plan tier at the END of the monthly period. Business plan on-demand events are typically more expensive than Team plan on-demand events. You can view the per-category event pricing here: https://docs.sentry.io/product/accounts/pricing/#per-category-pricing

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