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Why are my events still not symbolicated after I uploaded my debug information files?

Issue

I followed the documentation and uploaded my Debug Information Files (DIFs), but my events are still not symbolicated.

Applies To

  • All SaaS Customers

  • Error Monitoring

  • Debug Information Files / Debug Symbols

Resolution

First, confirm the event you are viewing arrived after you uploaded your DIFs. Sentry only symbolicates events that arrive after the matching files are available.

To check which files Sentry needs:

  1. Open the event, go to the "Images Loaded" section, and click "Show Details". This shows which debug files Sentry needs to symbolicate the event, and which attributes.

  2. Click "View" on a specific debug file to see more details, such as its expected code path.

If files are missing or do not match:

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