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Why am I receiving crash free rate alerts when I'm out of reserved errors?

Updated over a month ago

Issue

My crash free rate alert keeps notifying me, but there are no related issues to act upon because I am out of reserved errors.

Applies To

  • All SaaS Customers

  • Alerts

  • Releases

Resolution

The crash free rate is determined by the status of sessions, even if no error is recorded. This means that you can get data on your sessions even when your errors are dropped for any reason, and you can view this information in your Releases tab. This session data can trigger your alerts even if you are out of quota.

You can disable this behavior through the auto session tracking option in the SDK of your choice.

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