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Can I be notified about user feedback?

Issue

I want to be notified when new user feedback is sent to my Sentry project.

Applies To

  • SaaS Sentry organisations

  • Alerts

  • User Feedback

Resolution

You can configure alerts to be triggered on user feedback.

You can go to Monitors -> Alerts, and create a new Alert with the following options:

  • Source: Alerts on all issues in selected projects

  • Projects: Select your project

  • Filter issues (Optional): Environment you want to get the notifications from

  • In Alert Builder:

    • WHEN: empty

    • IF: Issue category is equal to feedback

    • THEN: How you want to receive the alert.

  • Throttling: Get notified on every trigger.

More information is available here.

If you are using the Crash Report Modal or User Feedback API, you need to enable Crash Report Notifications in Project Settings -> User Feedback.

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