I want to know why some User Feedback skipped my alert and appears under the Spam folder.
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Sentry can treat some submissions as spam and move them to the Spam folder on the User Feedback page. This feature is enabled by default to improve the quality and actionability of the feedback in the main list. Spam submissions do not trigger User Feedback alert rules:
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Automatic spam detection runs when your org has Show Generative AI Features turned on.

To make automatic spam detection possible, we use a Large Language Model that classifies messages. This language model is internal to Google Cloud Platform and no data is stored or persisted. This is part of our existing sub-processor agreement.

You can also select feedback yourself and click Mark as Spam.

To turn off automatic spam detection for a project, go to Settings → Projects → [Project] → User Feedback → Enable Spam Detection.

For more details, see Spam Detection for User Feedback. For alert setup, see Can I be notified about user feedback?.