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Can I change the subject line for alert emails?

Updated over a month ago

Issue

I want to change the title of my alert emails so that it shows different information.

Applies To

  • All customers

  • Alert Rules

  • Email/Notifications

Resolution

You’re able to change the subject line for alert emails within your Project’s Email Settings by going to Project Settings > Alert Settings > Email Settings.

Email subjects can be a combination of any plaintext of your choice, as well as any of the following variables: $title, $shortID (part of the Issue ID), $projectID, $orgID, and ${tag:key}, which can include any tag from your issue, such as ${tag:environment} or ${tag:release} or ${tag:myCustomTag}.

Note that this won’t affect Workflow emails.

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