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How can I fix the 'You cannot remove a member who has more access than you' error when deleting a Member via the API?

Updated over a month ago

Issue

We are trying to automatically delete accounts. However, when we try to call the Delete an Organization Member endpoint with the following scopes:

  • member:admin

  • member:invite

  • member:read

  • member:write

the request returns this response:

400 - "{\"detail\":\"You cannot remove a member who has more access than you.\"}"

Applies To

  • All customers

Resolution

It seems, that you are currently using an organization auth token. This specific endpoint is one that needs a token that is associated with your account instead.

To create one, click on the Organization name at the top left of your page -> User auth tokens (right below User Settings) -> Create New Token -> give the token member:admin permissions. Using this new token should allow you to delete organization members using this endpoint.

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