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I can't sign up for an EU org because my email is already registered

Updated over a month ago

Issue

When I try to sign up for an organization in the EU region I see a warning message that says:

An account is already registered with that email address.

Example:

Applies To

  • Existing Sentry Users Tyring To Create an EU Organization

Resolution

Your email is already registered to a Sentry user. If you have access to that user and can login please create your new organization from this link instead: https://sentry.io/organizations/new/

If you are not logged in or need to recover your account try doing that here first: https://sentry.io/account/recover/

If you're unable to recover the email please open up a Support Request here: https://sentry.zendesk.com/hc/en-us/requests/new

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