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Why Is SSO required even though the "Require SSO"option Is not checked?

Updated over a month ago

Issue

I’ve unchecked the "Require SSO" option, but when attempting to log in directly to my organization’s URL, I'm only given the option to log in via SSO. Why is this happening?

Applies To

  • Users in Sentry Organizations where the "Require SSO" option is disabled

Resolution

If you have SSO set up on your organization when you access your organization directly (e.g., https://<your-org>.sentry.io), SSO will still be enforced even if "Require SSO" is turned off.

To bypass SSO and log in with your username and password or other social auth, go to the general login page instead: https://sentry.io/auth/login/

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