Skip to main content

How to add an additional Google SSO domain to my organisation?

Issue

It is not possible to add an additional domain to a Sentry Organisation's Google SSO configuration from the Sentry UI.

Applies To

  • Organisations with Team subscription or greater.

  • Organisations using Google SSO.

Symptoms

  • Users with an email associated with a domain other than the one listed in the Google SSO configuration cannot log in to the Sentry Organisation with Google SSO.

Resolution

To add an additional domain to a Sentry Organisation's Google SSO configuration while keeping the existing domain enabled:

  1. Gather the required verification information. This includes:

    • The last 4-digits of the credit card on file and the card expiry date, or

    • A copy of a recent invoice from the organisation.

  2. Contact Support at [email protected] or via the in-app contact widget and provide the verification details.

  3. Once your organisation ownership is verified, Sentry Support will add the requested domain to your allowed Google SSO domains.

  4. After the new domain is added, users will be able to authenticate using either the existing domain or the newly added domain.

Additional Considerations

If you decide to remove a domain in the future, you will need to reset your SSO configuration. For detailed guidance on resetting SSO, refer to Sentry’s documentation on SSO removal.

Did this answer your question?