Issue
Why Doesn’t the QST Number Appear on My Invoice? We’re Located in Quebec
For businesses located in Quebec, both the GST/HST and QST registration numbers are typically expected to appear on the invoice.
Applies To
Customers on paid plan
Customers in Quebec
Resolution
We determine whether you are subject to QST based on the information provided on your Billing Details page. This page is only available to Billing and Owner members.
Legacy plans view:
Latest plans view:
It is important to enter your postal code correctly, as this helps ensure that QST and other applicable taxes are calculated and added to your invoice correctly.
Please note that entering the postal code associated with your credit card alone will not populate a QST number on your invoice.
If required, Sentry's QST # is: 1229627089
Please note: As covered here, we cannot edit or adjust invoices that have already been generated. Any changes made to your billing information will take effect on upcoming invoices.