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Why am I not seeing CPU and Memory Usage in my Profiles?

Issue

I want to know why profiles arrive in Sentry but the CPU and Memory sections on the profile stay empty.

Applies To

  • All SaaS Customers

  • Profiling (mobile / UI profiles with CPU and heap measurements)

Resolution

Empty CPU and Memory charts usually mean the profile was too short to collect enough measurements.

On supported mobile profilers, Sentry records CPU and heap usage every 100 ms. See Profiling Metrics. The charts require at least two data points, so profiles shorter than 200 ms will not display CPU or Memory graphs, even if the flame chart contains call stacks.

Open a profile that lasts 200 ms or longer and check those sections again.

If CPU values appear to be above 100%, see Why am I seeing CPU usage above 100%?.

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