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Why is the issue title in my alert notification not matching the issue in Sentry?

Issue

When I open the link from my email, the issue title does not match the title in the email. This also applies to alert messages to other integrations.

Applies To

  • All SaaS Customers

  • Alerts

Resolution

This is expected behaviour related to the issue title and event grouping. The issue title always reflects the most recent event in the issue, which might not be the same event that triggered the alert rule.

Depending on the grouping settings, events with different titles can be grouped into the same issue, causing this behaviour. For more information about our grouping and how to customise it, please check this page.

It is currently not possible to customise the alert message to link to the exact event that triggered the alert. The link in the alert will always point to the event that matches your current personal settings.

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