Issue
I receive issue notifications through my webhook integration even though no alert rules have fired.
Applies To
Customers using Sentry SaaS
Customers using an Internal integration
Resolution
This behavior is expected if issue webhooks are enabled in your integration settings.
Go to your Integration settings for the webhook.
If issue webhooks are enabled, notifications will be sent whenever an issue is created, resolved, assigned, archived or marked unresolved.
To rely only on alert rules, disable issue webhooks in the integration settings. After disabling no data is sent automatically when issues change state and only configured alert rules can trigger webhook payloads.
When relying on alert rules only, webhook payloads look different. For example:
Issue webhook payload (with issue webhooks enabled):
{ "action": "resolved", "data": { "issue": { "id": "id", "title": "Error: Unhandled error for Sentry!" } } }Alert rule webhook payload (with issue webhooks disabled):
{ "action": "triggered", "data": { "event": { "event_id": "id", "platform": "javascript" } } }