Issue
I'm unable to install the Azure DevOps integration. I get an error message informing me that I'm using a personal account.
Applies To
Organizations that want to enable Azure DevOps integration
Symptoms
Personal account error: "User account xxx is a personal Microsoft account, but the client or resource applications do not have a direct Microsoft account support enabled..."
Resolution
The Azure DevOps Integration does not support Azure DevOps instances created using personal accounts.
We recommend creating a dedicated service account on Azure DevOps when installing this integration rather than using a personal user account.