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Why can’t I select my Microsoft Teams personal app for alert notifications?

Issue

I would like to select my Microsoft Teams personal app as a destination for Alert rule notifications. However, I get an error when saving the alert. How can I proceed?

Applies To

  • Paying SaaS Organisations

  • Alerts

  • Microsoft Teams Integration

Resolution

A personal app installation (also known as Tenant) supports personal notifications and identity linking, but it can’t be selected as a destination for alert rules.

To send alerts to Teams, add Sentry to a Team and choose a channel during setup. If you’ve already installed Sentry as a personal app, add it to a Team as well. Please check this guide for more information.

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