Issue
I want to turn off all AI in my Sentry organization. I need to know whether a single setting disables every AI feature, including the AI used for issue grouping, or whether additional configuration is required.
Applies To
All SaaS Customers
AI / Seer users
Resolution
No, there is no single setting that disables all Seer and AI in your Sentry organization. To turn off AI as completely as possible, do both of the following.
Disable generative AI features: In Organization Settings, turn off the "Show Generative AI Features" toggle. This disables generative AI features (such as Autofix, issue summaries, and AI-generated context) for all users in your organization. See disabling generative AI features.
Avoid Seer for issue grouping with fully custom fingerprints: Sentry uses Seer for AI-enhanced (similarity) issue grouping, and there is no customer-facing setting to turn that off. To prevent it, set fully custom fingerprint rules (or SDK fingerprints) so Sentry groups by your rules instead of the default algorithm. The fingerprint must be fully custom: a hybrid fingerprint that includes
{{ default }}still uses AI grouping for the default portion, so omit{{ default }}to fully avoid Seer.
This turns off AI functionality. It is different from removing Seer from your billing. If your goal is to stop Seer from consuming your budget rather than to disable AI functionality, see the separate article on disabling Seer billing.
For more on Seer and how Sentry handles AI data, see the Seer overview and the AI privacy principles.