Sentry.io

I want to know why sending events (or calling the Sentry API) returns <code>403 Forbidden</code> from a Hetzner IP.

- All SaaS Customers
- Hetzner hosting
- Event Ingestion<br>​

Sentry runs on Google Cloud Platform. Google blocks some Hetzner IP ranges before requests reach Sentry, which results in a <code>403 Forbidden</code>.

Request a different IP from Hetzner (or cycle through IPs until you find one that isn’t blocked). Sentry can’t unblock IPs that Google rejects upstream.

If your <code>403</code> response body includes <code>event submission rejected with_reason: ProjectId</code>, that’s a different issue - see <a href="https://www.sentry.help/en/articles/13965168-resolving-the-event-submission-rejected-with_reason-projectid-403-error">Resolving the ProjectId 403 error</a>.<br>​

Why am I seeing 403 Forbidden when trying to send events from a Hetzner IP?

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Why am I seeing 403 Forbidden when trying to send events from a Hetzner IP?

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