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Why can't members unlink JIRA Issues in Sentry?

Issue

I want to know why users with the Member role can’t unlink a Jira issue from a Sentry issue on the Issue Details page.

Applies To

  • All SaaS Customers

  • Jira integration

  • Member role

Resolution

Unlinking a Jira issue from a Sentry issue requires the event:admin scope, which Members don’t have by default.

An Owner or Manager can grant it:

  1. Go to Settings → General Settings (Organization Settings).

  2. Turn on Let Members Delete Events.

[Screenshot: Organization General Settings with Let Members Delete Events enabled.]

This gives Members event:admin, which also lets them delete issues/events, including delete & discard. Only enable it if that level of access is acceptable for your org.

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