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Why Do I Still Have 2FA After Being Removed from an Organization?

2FA

Issue

I’m unable to complete the 2FA step, so the organization Owner removed me from the organization. However, 2FA is still enabled on my account, preventing me from rejoining the organization.

Applies To

  • All orgs on Paid plan

Resolution

In Sentry, 2FA is associated with your account rather than a specific organization.

As a result, removing you from an organization does not reset or disable 2FA on your account. This is expected because a single Sentry account can be a member of multiple organizations.

If you’re unable to complete the 2FA process, please contact Support for assistance.

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