I'm on a sponsored plan and need more events.
The Subscription page says, "Contact us at [email protected] to make changes to your subscription."

Check _admin for their plan type.
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​Solution 1:
If the org is on a am2_sponsored — Sponsored plan, we can upgrade them to the latest sponsored plans (Team for open-source and Business for non-profits) which has more quota.
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They don't need to apply through the form again, we can just make this change for them.

Steps:
_admin > customer action > convert to sponsored > select plan > add ticket link (same flow as moving any org to sponsored)

Solution 2:
If they are on the latest version of the sponsored plans, they will need to subscribe to a paid plan if they need more events.
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​Steps to upgrade to the latest sponsored plan:
in _admin > Customer Actions > Convert to Sponsored > select Sponsorship Type > add ticket # > add any notes that are relevant > and Confirm.

Note: You may need to cancel Cancel their Subscription first to upgrade.

For reference:
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Older Plans:
​am2_sponsored — Sponsored plans:
Sponsored plan
5M errors
10M performance units
10K replays
10 GB attachments
500 cron monitors

New Plans:
am2_sponsored_business — Sponsored Business or am2_sponsored_team — Sponsored Team
​Business plan
5M errors
100M performance units (90M more events)
100K replays (90K more events)
10 GB attachments
500 cron monitors