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I'm having trouble redeeming a promo code

Issue

How do I redeem a promo code? Where can I see if I have redeemed it?

Applies To

  • All SaaS Customers

  • Billing

Resolution

To redeem a promo code, please go to your Organization's Settings (left side bar) > Usage & Billing > Redeem Promo Code.

Once you redeem the code there, you can keep track of the available balance by going to your Organization's Settings > Usage & Billing > Subscription > Billing Details.

If you experience any issues redeeming a promo code, please contact Sentry Support here with your organization slug and the promo code. They’ll be happy to assist you further.

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