Issue
I need to transfer projects from one organisation to another.
Applies To
All SaaS Sentry users.
Resolution
Warning: Historic event data and project configurations will transfer however releases and historic crash data (sessions & releases) will not be transferred.
Please follow the steps:
Confirm that you have an Owner, Manager, or Admin role in the organisation from which the project is being transferred.
Select the project to transfer and proceed to Project Settings > General Settings.
Scroll down to the "Transfer Administration" section and click the “Transfer Project” button.
Input the email address of the Org Owner for the target (receiving) organisation in the prompt.
Click "Transfer project".
The owner will receive an email with a link to accept the transfer. We highly recommend the new owner assign a Team to the project so it can be visible in the receiving organisation.
These steps are also detailed in our documentation.
Known Limitations:
It is not currently possible to move projects between organisations in different data regions.