Other
Account and Billing Articles that don't belong to a specific topic
55 articles
- Who receives billing related emails?
- Do you offer a discount to Startups?
- Where can I change my billing address or billing email?
- Sentry URL and Org Slug Changes
- Why am I on a Business trial?
- How can I contact your sales teams?
- How do I cancel my subscription?
- How do I unsubscribe from marketing emails?
- Can I include my company details on invoices?
- How can I manage my email subscriptions?
- Do I qualify for a Sponsored account?
- How can I set up per-project email routing?
- I'm having trouble redeeming a promo code
- Activating student or teacher sponsored plans
- How do I give access to my accounting department?
- Can I get a quote for Sentry?
- How can I update billing information or credit card on file?
- How can I delete my organization?
- What's the difference between the Small plan and Team plan?
- What happens if I cancel my plan?
- What happens when my trial expires?
- Can I have a trial longer than 2-weeks? Or can you extend my trial again?
- How can we change or transfer ownership of our organization?
- Why are users not receiving invite to join organization?
- Do archived events in the UI count towards my quota?
- How can I transfer projects between Sentry organisations?
- Why isn't my on-demand/pay-as-you-go budget being used?
- Why can't I add more than 20 members to my org?
- Discounted Bundle Plan F.A.Q.
- If I downgrade my plan mid-year, when does it apply?
- How do I opt-out of the Sponsored Open-Source Seer Eval?
- Can Fly.io provisioned orgs have their data stored in the EU?
- How to Upgrade a Legacy Plan to Include Logs?
- Data retention notice (August 27, 2025)
- How can I tell if my Sentry organization is hosted or self-hosted?
- How is my Team plan changing? (August 27, 2025)
- How is my plan changing? (August 27, 2025)
- My Seer Trial has ended, going forward will I be charged for Seer?
- How does canceling my Sentry subscription impact running apps?
- Can I set up an on-demand/pay-as-you-go budget for my free Developer plan?
- Is it possible to have a retention period shorter than 90 days?
- What happens if a non-billing member or Owner clicks the "Request Upgrade" button?
- What are Sentry Support's office hours?
- How can I transfer my organization Ownership to another user?
- We deleted our Sentry app in Heroku, which seems to have deleted our Sentry organization. Can we retrieve this somehow?
- Why is Member invitation email link is expiring right away?
- What is the easiest way to create a new org if I am using SSO login?
- I only want to use a certain Business-level feature, can you enable it for me?
- What happens from my users' perspective if I stop using Sentry?
- My current subscription has 500 Replays, but on the Pricing page I can only see 50 included Replays, why?
- Can I have a retention period longer than 90 days?
- Are additional members of the org billed extra?
- Setting up a Sentry org with Laravel Forge and Vapor
- What's the difference between the Team and the Business plan?
- Can we trial the Team plan?