Skip to main content

How can I add a billing member to my organization so we can subscribe to a paid plan?

Issue

My trial has ended but I need to add a Billing or Owner member so can subscribe for a paid plan. My organization is limited to one user so I am unable to do this.

Applies To

  • SaaS Developer plan Customers

Symptoms

  • Adding an owner or billing member is not allowed with the notice: "You have reached your 1 member limit. Upgrade to invite more members."

Resolution

The Sentry Support team can place your organization on a temporary trial which will allow you to take this action. You can open a support ticket via our widget.

Did this answer your question?