Payment
36 articles
- I would like to switch to an Annual Contract, how can I make the change?
- How can I disable auto-renewal?
- How can I change my billing date?
- I have credit on my account, why am I being asked to pay when I add my subscription?
- Is it possible to have both our EU and US organizations billed under one subscription?
- Is it possible to change the currency from USD to something else?
- I did not receive a receipt for a recent Sentry charge
- Why was my card declined?
- My card was declined, will you retry the charge?
- How can I transfer my billing from Heroku or GitHub to Sentry
- I updated my card but I still see the update payment method banner, why?
- What do I do if my organization was downgraded to the free plan after failed charge attempts?
- Can we switch to invoiced payments?
- How can I make a manual payment?
- What forms of payment are supported?
- Do you offer any discounts?
- Where can I find my previous invoices?
- Why is my account suspended?
- What can we do if we can't pay our on-demand / pay-as-you-go invoice and have an annual contract?
- Can we split payment into two parts?
- Can I have multiple organizations for one Sentry subscription?
- What is the pricing for Seer? (January 21, 2026)
- What happens if I increase my on-demand/PAYG mid-month?
- How do I update my billing details after purchasing Sentry via Vercel Marketplace?
- Is it possible to pay for an annual subscription in installments?
- Does our Sentry plan auto-renew?
- Can we pause our Sentry subscription?
- I see a receipt that has "CLOSED" as the status, what does it mean?
- I'd like to upgrade, but I'm not sure what to put in the postal code field for a Hong Kong credit card.
- What is the cost of Sentry's performance tracking?
- How can I switch from Annual contract to Monthly contract?
- How can I add a billing member to my organization so we can subscribe to a paid plan?
- How can I detach the credit card on file?
- I need to edit/correct a previous invoice.
- The price on the Manage Subscription page differs from what is shown on the Pricing Page, why?
- I cancelled my subscription but I was still charged for on-demand/pay-as-you-go events, how can I make it stop?