Issue
I'd like to downgrade my plan type (ex. Business to Team, Business to Developer, or Team to Developer) but it's not clear to me when will the changes be applied.
Applies To
All Customers
Users of Billing or Owner Role
Resolution
Annual paid plans are valid for the full contract term and cannot be downgraded until the next renewal period. Downgrades for annual contracts can only be applied at the end of the current contract period. After that, it will automatically switch to the free Developer plan.
Monthly billing allows for more flexibility, enabling organizations to adjust their plans as they better understand their usage. Organizations should carefully assess their quota requirements before committing to an annual plan. It may be beneficial to remain on a monthly plan until your usage stabilizes before committing to an annual plan. Upgrades to a higher plan take effect immediately, regardless of whether you are on a monthly or annual plan. Downgrades for monthly plans take effect at the end of the current billing cycle.
You can downgrade your plan through the Subscription Management flow by going to Settings > Subscription > Manage Plan.
Cancellations
Plan cancellations take effect at the end of the current billing cycle. Your organization will remain on the paid plan until the billing period concludes, after which it will downgrade to the selected lower plan, and no further charges will be incurred.