Issue
I want to change the company address that appears on my receipts, or the billing email where invoices are automatically sent.
Applies To
All SaaS Customers
Owner/Billing members of the organization
Resolution
You can update your organization’s billing details or billing email by navigating to Usage & Billing > Subscription > (Edit) Billing Information.
Note: you must have either Billing or Owner access to the organization to access this page.
Steps to Update Billing Information
Log in to your Sentry.io account.
Navigate to the Usage & Billing section in your account settings.
Go to the Subscription tab.
Click on Edit and select Billing Information.
Update the necessary details, such as the billing address or billing email.
Importance of Billing Email and Address
Billing Email: This email address is used to send invoices automatically. Ensure it is accurate and accessible to the appropriate team members.
Billing Address: This address is displayed on invoices and should reflect your organization's official billing details. Your postal/zip code must be accurate as this impacts tax/VAT charges.