Issue
I'd like to remove my credit card from Sentry.
Applies To
Any organization with a credit card on file.
Resolution
The support team can remove the card on file from our payment processor by special request.
Please note that we cannot remove the card on file if you are currently on a paid plan. You will need to be on our free Developer plan. You must first cancel your subscription entirely before proceeding with card removal.
Once your subscription has been canceled, the card is not automatically deleted from your account.
You will need to take additional steps to request its removal by writing in to support.
