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How can we change or transfer ownership of our organization?

Issue

The owner of our Organization has left the company and we would like to transfer the Owner role to someone else.

Applies To

  • All Plans

  • Organization Settings

  • Memberships

Resolution

If the owner of the org is still active in the org:
They can self-serve this following the steps outlined here: How can I transfer my organization Ownership to another user?

If the owner is not active:

In order to transfer the ownership of your organization, we ask that you write in to support with either:

  • the last 4-digits of the credit card on file & the card expiry date,
    OR

  • a copy of a recent invoice.

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