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How can we change or transfer ownership of our organization?

Updated over a month ago

Issue

The owner of our Organization has left the company and we would like to transfer the Owner role to someone else.

Applies To

  • All Plans

  • Organization Settings

  • Memberships

Resolution

If the owner of the org is still active in the org:
They can self-serve this following the steps outlined here: How can I transfer my organization Ownership to another user?

If the owner is not active:

In order to transfer the ownership of your organization, we ask that you write in to support with either:

  • the last 4-digits of the credit card on file & the card expiry date,
    ​OR

  • a copy of a recent invoice.

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